Terms and Conditions

Making Your Reservation
Once you’ve reserved a package with Toshali Tours and Cruises/Toshali Honeymoons, a deposit of $200 per person will be due within 3 days. Special sale rates may require an additional deposit. If a reservation is made within 45 days of your departure date, full payment will be required. If a reservation is made within 21 days of departure, and additional $50 fee will be charged to expedite the reservation process and document shipping. 

Payments
Payments may be made with a Visa, MasterCard, American Express, or Discover Card 
If paying by check, money order, or certified check please make payable to Toshali USA Inc and mail or express payment to: 

     Toshali USA Inc
     342 Carriage Dr, Suite #2
     Santa Clara, CA 95050
     Ph: 408-247-7782,Fax:408-273-6481
     E-mail: swapna@toshaliusa.com

Late payments will incur a $50 fee. Final payment is always due no later than 45 days prior to scheduled departure date. 

We strongly suggest adherence to the payment dates to avoid cancellation of space. 

Revisions
A change fee of $45 per change will be charged if the change is made after confirmation and before issuance of documents. Changes made between 30-15 days prior to departure, or after documents are Issued, will be charged a $75 per change handling fee. A fee of $125 per change will be assessed for changes made within 14 days prior to departure. If such changes necessitate cancellation of confirmed air or ground arrangements. unrecoverable costs will be added to changed fee.

Certain airfares do not allow changes of any nature. 

Cancellations/Refunds
To minimize penalties, please advise us immediately should you wish to cancel a confirmed reservation. In this event, you will receive a full refund less the following charges:
 

Days prior to departure
46 days or more	$50 per person + any additional supplier fees
45 to 22 days	$125 per person + any additional supplier fees
21 to 0 days	$175 per person + any additional supplier fees

Supplier fees refer to any additional penalties charged by the airlines, hotels, ground transportation providers, cruise lines, or any companies providing additional services. 

Penalties are most severe on published airfares, holiday packages, peak periods, and special promotional sales. 

In the event airlines require the tour operator to issue a ticket to preserve the current airfare, payment or ticket issuance may be required in advance. 

Wedding deposits and other special payments are subject to their own cancellation penalties. Most are non-refundable. Please make sure you understand to cancellation and revision policies applicable to these special reservations. 

Duplicate reservations may result in cancellation of all space and can incur fees. 

Travel Insurance
Travel Insurance is highly recommended. Cost and coverage of the travel insurance varies greatly from one tour operator to another. You can also purchase insurance that is independent of the tour operators. Please consult one of our agents for details on plans available to you. 

Documents Required for Travel
We recommend you obtain a passport for international travel. If you prefer, you can use a certified copy of your birth certificate along with government issued photo i.d. (i.e. driver's license). If you are not a U.S. citizen, please contact the appropriate Consulate. No refunds are issued for costs associated with your failure to bring proper documentation. 

Baggage
Most airlines allow passengers to travel with two checked bags (maximum 70 lbs each) plus one carry-on bag (maximum 40 lbs). Additional baggage or baggage weight may incur excess baggage charges. Exceptions to this allowance are most common with charter carriers and small aircraft. 

Aircraft, Flight Changes, and Delays
Passengers are subject to the ticket terms and tariffs of the airlines, which when issued, shall be the sole contract between the airline and the passenger. 

Note: In today’s world of increased security and very volatile fuel rates, surcharges can be added to airline rates. These additional charges, even on paid reservations, are the travelers responsibility. 

Toshali USA Inc has made arrangements with the cruise lines, airlines, hotels, and other independent suppliers to provide you with the services you purchase. We have taken all reasonable steps to ensure that proper arrangements have been made for your vacation. However, we do not accept any liability for the actions or omissions of the independent suppliers, over whom we have no direct control. If you have any dispute with such persons, however, we will give you such reasonable help as we can in resolving this. 

Please understand also that we cannot control such factors as weather, government actions, mechanical breakdowns, your physical, medical or mental disabilities, your failure to obtain valid travel documents or your failure to follow travel instructions. 

We appreciate your business. If you need anything, please don't hesitate to send an email or call. 

Payment shall constitute acceptance to all Terms and Conditions.